What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many fields in the free subscription/

    Asked by NHCA on April 26, 2017 at 07:58 PM

    All my fields do not show in the form submission? You can input all the fields all but only 10 fields show up on submitted forms. I need the credit card field to show on the form submissions. on two test trials the credit card # info did not show up? 

    Do I have to upgrade to get more than 10 fields in a form? 


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    JotForm Support

    Answered by Chriistian on April 26, 2017 at 09:08 PM

    Sorry for the inconvenience.

    Please note that we do not recommend the JotForm Users to use regular fields on their form if they want to ask credit card info. Such collecting sensitive info from the users of the form is against our Terms of Use. It is not allowed to use regular fields for asking this kind of info that's why it is being replaced by "#" sign on the Submissions.

    If you want to collect payments from the users, you need to use one of our Payment Tool. You can get info here about JotForm Integrated Payment Gateways: Order Form Basics.