All submissions appear completely blank.

  • presidentisc2
    Asked on April 27, 2017 at 1:36 AM

    As I work through submissions, all of the data is blank except for the ID, Date, and Submission IP.  In order to see my data, I need to click on "edit".  Seconds later, the data finally appears.  Very frustrating.  

    All submissions appear completely blank Screenshot 20

  • Sven
    Replied on April 27, 2017 at 3:36 AM

    Hi, can you please confirm that you're using http://www.jotformeu.com/ instead of jotform.com to access your account? If you're not, then please do so. 

    If the issue still persists, please get back to us so we can investigate further.

     

    Thank you.