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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where can I find the subscription invoice?

    Asked by Sebastian on April 27, 2017 at 05:03 AM

    Is it possible to get an invoice for the data

    Inicjatywa Firm Rodzinnych

    ul. Smolna 14/7

    00-375 Warszawa - Poland

    VAT 5252427781

    Order ID : INT170426-5693-51868 
    Paid In Full : 2017-04-26

     

    best regards

    Sebastian Margalski
    Inicjatywa Firm Rodzinnych

  • Profile Image
    JotForm Support

    Answered by Nik_C on April 27, 2017 at 05:14 AM

    Could you please clarify more, how do you mean invoice for the data? You need some kind of a report of your form's data, you can check our Form analytics: https://www.jotform.com/form-analytics/.Or you need payment invoice (but I see your plan is on Free subscription).

    Let us know if you have any further questions.

    Thank you!

  • Profile Image

    Answered by margalski on April 27, 2017 at 05:43 AM
    Thanks for answer.
    Yesterday I made an order for a STORAGE plan (50 USD).
    I paid from a private credit card, I need an invoice for the company.
    Inicjatywa Firm Rodzinnych
    ul. Smolna 14/7
    00-375 Warszawa
    VAT PL 5252427781
    THX
    Sebastian
    pozdrawiam
    Sebastian Margalski
    http://margalski.pl/
    tel. 603 426 276
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 27, 2017 at 06:08 AM

    Thank you for additional information, I found the payment but it is for this account: firmyrodzinne. And not the one you're writing from. 

    You can find the invoice by going to this link: https://www.jotform.com/myaccount/billing but you have to be logged into that account.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image

    Answered by margalski on April 27, 2017 at 06:43 AM
    Yes yes, i have invoice for priv (Sebastian Margalski)
    I would like an invoice for the data Inicjatywa Firm Rodzinnych. Is it possible?
    pozdrawiam
    Sebastian Margalski
    http://margalski.pl/
    tel. 603 426 276
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 27, 2017 at 06:52 AM

    Here is how to get the Invoice:

    1) Login to account: firmyrodzinne,

    2) Go to https://support.jotform.com/myaccount/billing

    3) Scroll down and click View next to Invoices section:

    4) Click View:

     

    Thank you!

  • Profile Image

    Answered by margalski on April 27, 2017 at 07:43 AM
    Yes yes,
    I did it! :) There is -> https://goo.gl/photos/xFb8zWmUGSyXhVq16
    There are private data on the invoice, not the Inicjatywa Firm Rodzinnych :(
    How can I change my invoice data?
    regards
    Sebastian Margalski
    http://margalski.pl/
    tel. 603 426 276
    ...
  • Profile Image
    JotForm Support

    Answered by AIDAN on April 27, 2017 at 08:36 AM

    If you mean changing your invoice contact information, then that can be achieved through the link that is provided in the upgrade confirmation email from the FastSpring side.

    Furthermore, we can assist you with the changing of your FastSpring contact information if you cannot perform that from your side. All we need is the new contact details to update the existing ones.

    I hope this helps. If you need further assistance please let us know. Thank you.