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alphaemcAsked on April 27, 2017 at 7:34 AM
For some reason, the email notifications stopped working for the Biller Daily Report. Can you please review and troubleshoot.
Page URL: https://form.jotform.us/63512030928147 -
SvenReplied on April 27, 2017 at 8:02 AM
Hi,
Sorry for any inconvenience caused, none of the emails in your form notification are in the bounce list. I cloned your form and tested it and I was able to receive notifications without issues.
Please note that you have conditions set on your notifications, so emails will only be sent if these conditions are met, I also noticed that the Billing Specialist field is not required, so you can still submit the form without selecting any, and therefore no notification will be sent.
I would suggest re-configuring your notifications, and make sure that a value is selected for Billing specialist, if the issue still persists, please get back to us so we can assist you further.
Thank you.