- tomzcommpeakAsked on April 27, 2017 at 09:50 AM
bounce list , yet again, please let me know why this is happening
- JotForm SupportWelvinAnswered on April 27, 2017 at 11:49 AM
I presumed the form is embedded. If the submit button is not working, that means there is a possible conflict in the page. We recommend re-embedding the form using our iframe method.
As for the bounce issue, you can prevent it from happening again by doing the following:
1. Add email@example.com to your safe sender or contact list.
2. Whitelist our domain, jotform.com.
To know more about the bounce thing, please check this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues.