Adobe sign widget is not displaying written signature in the submissions

  • Profile Image
    Momentum_Instore
    Asked on April 27, 2017 at 10:42 AM

    Hi,

     

    I've added the Adobe Sign Widget to a test form, having setup a trial Adobe Sign account.  When I use the form I get the Adobe Sign popup window that then lets me submit a representation of a handwritten signature of my name.  However when I am returned to the form view the forms just states 'Signed by: my email address in plain text, rather than showing the representation of my signature.

     

    Is there a way it can show the representation of my signature as captured by Adobe Sign.

     

    Thanks,

     

    Mike

  • Profile Image
    Kiran
    Answered on April 27, 2017 at 01:25 PM

    I don't think it is possible to display the written signature in the form submissions. However, the document attached after submitting the form which is sent to the form filling person is displaying the signature normally. Did you check the other signature widgets available in the form builder that displays the written signature in the form submissions?

    https://widgets.jotform.com/widget/signature

    https://widgets.jotform.com/widget/smooth_signature

     

    Please give them a try and let us know if that helps. We will be happy to assist.