What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Adobe sign widget is not displaying written signature in the submissions

    Asked by Momentum_Instore on April 27, 2017 at 10:42 AM



    I've added the Adobe Sign Widget to a test form, having setup a trial Adobe Sign account.  When I use the form I get the Adobe Sign popup window that then lets me submit a representation of a handwritten signature of my name.  However when I am returned to the form view the forms just states 'Signed by: my email address in plain text, rather than showing the representation of my signature.


    Is there a way it can show the representation of my signature as captured by Adobe Sign.





  • Profile Image
    JotForm Support

    Answered by Kiran on April 27, 2017 at 01:25 PM

    I don't think it is possible to display the written signature in the form submissions. However, the document attached after submitting the form which is sent to the form filling person is displaying the signature normally. Did you check the other signature widgets available in the form builder that displays the written signature in the form submissions?




    Please give them a try and let us know if that helps. We will be happy to assist.