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    Getting upload size to large message when i have disabled size limit

    Asked by jtorpy203 on April 27, 2017 at 10:48 AM

    i created an upload portion of a form and when i tested, it did not allow me to upload image larger then 1MB. you state on the form the max size is 100MB?

    Page URL:
    http://www.justintorpyphotography.com/retouch-sumbission-form.html

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    JotForm Support

    Answered by Jan on April 27, 2017 at 01:31 PM

    I opened your form (https://www.jotform.us/form/71163778400152) and I was able to upload a 15.9MB PDF file. Here's a screenshot:

    Please take note that there's a maximum value of 25 files per submission. I cloned your form and I saw that the Multiple Files option is enabled and it is set to "45".

    Please change it to 25 or less. After that, please try it again and let us know if you're still having issues.

    Also, please be aware that there's a limit of 1GB per submission. For more information about the file upload size limit, please check this guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    Hope that helps. Thank you.