Getting upload size to large message when i have disabled size limit

  • jtorpy203
    Asked on April 27, 2017 at 10:48 AM

    i created an upload portion of a form and when i tested, it did not allow me to upload image larger then 1MB. you state on the form the max size is 100MB?

  • Jan
    Replied on April 27, 2017 at 1:31 PM

    I opened your form (https://www.jotform.us/form/71163778400152) and I was able to upload a 15.9MB PDF file. Here's a screenshot:

    Getting upload size to large message when i have disabled size limit Image 1 Screenshot 30

    Please take note that there's a maximum value of 25 files per submission. I cloned your form and I saw that the Multiple Files option is enabled and it is set to "45".

    Getting upload size to large message when i have disabled size limit Image 2 Screenshot 41

    Please change it to 25 or less. After that, please try it again and let us know if you're still having issues.

    Also, please be aware that there's a limit of 1GB per submission. For more information about the file upload size limit, please check this guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit.

    Hope that helps. Thank you.