What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot reset the password as I accidentally linked the wrong email

    Asked by Liz  on April 27, 2017 at 11:08 AM
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    JotForm Support

    Answered by AIDAN on April 27, 2017 at 01:32 PM

    Could you please provide us with as much information as you can, about the account that you would like to restore, so that we can inspect and assist you further? Thank you in advance.

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    Answered by Liz  on April 28, 2017 at 12:43 PM
    Hi,
    Sorry about the delayed response.Your emails were going to our spam folder.
    We were able to retrieve the original password and log in. Thanks so much!
    Best,
    Liz
    ...
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    JotForm Support

    Answered by AIDAN on April 28, 2017 at 01:10 PM

    You're quite welcome! I'm glad your issue is resolved.

    Please don't hesitate to contact us if you need anything. Have a nice weekend!