- simichamberAsked on April 27, 2017 at 11:44 AM
I keep getting notification that my email address: firstname.lastname@example.org is on the bounce list. This is my login so it shouldn't pop up each time, Can you fix it.Also, I am having issue loading photos. Can you let me know if there is a problem?
Thank you so much. We love this form creator and recommend it to others often.
Kathi Van Etten
Simi Valley Chamber of Commerce
- AIDANAnswered on April 27, 2017 at 01:50 PM
I have checked the email address you kindly provided, against the bounce list, and I found that it's no longer in it, so you should be receiving emails properly from now on.
For more information on how to remove an email from the bounce list please see https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
To prevent email bouncing related issues please see https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Finally, we will be addressing your second issue in this new thread: https://www.jotform.com/answers/1130373