What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We have received a message saying out of space

    Asked by Sarrington on April 27, 2017 at 11:50 AM

    We just got a message that we are at capacity/out of space. 

    Will people still be able to apply and be put "on hold"? while we are getting the credit card information to you?

    We are using this form for a Summer Jobs program for disadvantaged kids and I can't lose any of these applicant?

    Please help soonest? We are a 501C3.



    Kathy Nelson


    Anne Arundel County Workforce Development Corporation


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    JotForm Support

    Answered by Kiran on April 27, 2017 at 02:06 PM

    I see that you have already upgraded your account to Bronze subscription. I notice that your account has already received more than 100 submissions while having the Free subscription and hence you have received the message. As you have now upgraded the account, it is now active and good in standing.

    Since you mention that you are a non-profit organization, you may apply for a non-profit discount from the following link.


    Hope this information helps!