What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please define Submission Storage capacity

    Asked by dailyjae on April 27, 2017 at 02:07 PM



    I wanted to get a clarification on what is meant by Total Submission Storage. Is this measured monthly or for the year?

    I've included a screen shot of what I see.

    Thank you for the clarification.




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    JotForm Support

    Answered by Kiran on April 27, 2017 at 04:24 PM

    Unfortunately, the screenshot attached to your post is not being displayed on the thread. Please be noted that the submission storage is the number of submissions that you can store in your JotForm account. The free accounts are limited to store only 500 submissions in your account. At any point of time, if any of your forms receive more than 500 submissions, the oldest submission of your forms will be deleted. 

    This storage is different from the number of submissions that you receive every month. The submission storage space doesn't reset like the monthly submission counter and it is required to upgrade your account to a paid plan to store more than 500 submissions.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.