File uploads are showing 404 file not found error

Page URL:
https://form.jotform.com/62856107844967 

I checked directly from the account that has the forms and I am able to access the files from there.  I also checked from your account and the files were accessible from yours.

Here is the correct URL for the file you referenced:

https://www.jotform.com/uploads/DSTHQ/62856107844967/3673072503418127751/Pro-B.docx

It seems you are trying to access the files from the incorrect account.  There is no user NNC2015 which is what is referenced in your URL:

https://www.jotform.com/uploads/NNC2015/62856107844967/3673072503418127751/Pro-B.docx

Try viewing the files directly from your JotForm account:

https://www.jotform.com/help/269-How-to-view-Submissions

Thank you so much. I spoke with our Technology Department, and they were not aware that changing the username information would affect the links.

I am re-downloading the submissions with the correct URL's included. Thank you.