- EHarrellAsked on April 27, 2017 at 04:07 PM
I'm trying to downgrade my account because I don't need the same number of submissions next month. However, when I click downgrade, it only gives me an option to cancel my account. What am I doing wrong?
- JotForm SupportMikeAnswered on April 27, 2017 at 06:27 PM
This is safe to downgrade to the free plan, it will cancel your subscription only, the account will be still active.
Please feel free to contact us anytime if you need any further assistance.