Downgrading to the free plan

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    Asked on April 27, 2017 at 04:07 PM

    I'm trying to downgrade my account because I don't need the same number of submissions next month. However, when I click downgrade, it only gives me an option to cancel my account. What am I doing wrong?


    E. Harrell

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    Answered on April 27, 2017 at 06:27 PM

    This is safe to downgrade to the free plan, it will cancel your subscription only, the account will be still active.

    Related guide:

    How to Downgrade Subscription Back to Free Account

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