How can we reactive this account?

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    Katarina Martin 
    Asked on April 27, 2017 at 06:54 PM

    Good afternoon,

    This account was canceled without our authorization.  We need to have this account reactive and also know what the fees would be?

     

    Thank you so much,

    Katarina Martin
    Marketing Director
    United Markets, Inc.
    (415) 454-3300
    (415) 770-2280 - cell

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    jonathan
    Answered on April 27, 2017 at 11:20 PM

    Can you please confirm if you were referring to the JotForm account/username  chuckali

    There was a request last month from the user for cancellation of the subscription and refund of the last payment. This was the reason the account was now in FREE plan.