What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can I change my email address

    Asked by fusion49 on April 28, 2017 at 04:42 AM

    My submitted forms data are not making it to my outlook.com email address

  • Profile Image

    Answered by Sven on April 28, 2017 at 04:51 AM

    Hi,

    What email you'd like to change? The email you use to login to your account? If so, you can do that by going on this link:

    https://support.jotform.com/myaccount/ 

    And scroll down to find email, and click on edit to change your email address.

     

    If you would like to change the notification email, then you can do that the quite simply as well, please follow the guide below:

    Setting-Up-Email-Notifications

     

    If you're not receiving notification email, there's a chance that your email might be on the bounce list, please follow the guide below to check and remove yourself from the bounce list:

    How-to-Remove-Your-Email-Address-from-Bounce-List

     

    Thank you.