What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After sending a filled form , the following message appears. What went wrong?

    Asked by BGK on April 28, 2017 at 06:12 AM

    Page URL:

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    Answered by Sven on April 28, 2017 at 06:44 AM


    did you try to send a photo with your post? Because I don't see any message, or attachment. In order to attach photos, please click on the image icon in the text editor, a small window will pop up asking you to browse and upload your photo.


    As for your form, I just submitted a test and couldn't see any error message, the submission went through without any issue. Please explain what message you get when you submit the form.


    Thank you.

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    Answered by BGK on April 28, 2017 at 07:39 AM


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    JotForm Support

    Answered by Rose on April 28, 2017 at 08:46 AM

    Thank you for providing additional information. 

    This warning says that if somebody submit your form one time and try to submit again from the same IP address or from the same browser, it is not allowed. Since, you set it on your setting page.

    If you would like to disable this feature on your form, you just need to select " Keine Prufung" (No check) option.

    Hope, this would help you. If you have more questions, please feel free to contact us. We would be pleased to help you. 

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    Answered by BGK on April 28, 2017 at 09:03 AM

    Thank you very much! Now it's working!

    Have an nice weekend!

    Susanne Weyers