- PCDCAsked on April 28, 2017 at 08:31 AM
I have a PayPal business account and am trying to set up my form to accept both PayPal and credit cards. I enter my API credentials but when I click on verify I get "Unable to Verify" "Security error - Security header is not valid
What am I doing wrong? The form appears to working, but am not sure if it actually will work.
- JotForm SupportcandyAnswered on April 28, 2017 at 09:26 AM
We're sorry for the inconvenience you have.
Please be informed about that: PayPal Pro is another payment gateway rather than Paypal and it has a paid usage. If you have a PayPal account, you can not use PayPal Pro by entering the same credentials. Please make sure about using the correct credentials belong to PayPal Pro. This could be the reason why it is not been verified.
I hope this helps.
Please contact us if you need further assistance.