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wlk0615Asked on April 28, 2017 at 9:17 AM
We haven't used JotForm in a long time. I would like to discontinue our monthly subscription. Thank you.
Wendy Krueger
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Kevin Support Team LeadReplied on April 28, 2017 at 10:24 AM
Please, follow the steps as described on this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
Your account will be scheduled to downgrade and it will have effect on the next billing date.
If you have any question, let us know.