What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I create clone but remove the PayPal link?

    Asked by sakjohnson on April 28, 2017 at 11:05 AM
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    JotForm Support

    Answered by Jan on April 28, 2017 at 11:52 AM

    You can clone the form and then remove the payment integration. Here's a guide on cloning a form: How-to-Clone-an-Existing-Form-from-a-URL.

    Once you're done, look for the payment integration field. Select the payment field and then click the "Remove" button.

    Hope that helps. Let us know if you have any questions. Thank you.

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    Answered by sakjohnson on April 28, 2017 at 12:25 PM

    Oh Okay. I didn't want to have to remove the products, just the pay pal link, so atleast they can still submit without a payment?

    Does that still allow the same or will i have to recreate a separate one?

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    JotForm Support

    Answered by Jan on April 28, 2017 at 12:51 PM

    When you delete the PayPal field, the products should still be saved in the form cache. Please use the Purchase Order tool if you don't want to integrate any payment gateway. The Purchase Order tool allows you to create payment forms, order forms or purchase order forms without payment vendor integration.

    After removing the PayPal field, add the Purchase Order tool. The previous products should still appear. Here's a screen capture:

    Hope that helps. Thank you.

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    Answered by sakjohnson on April 28, 2017 at 12:58 PM

    Oh Awesome that was easy! Thank you so much for the visual help me learn something!!