How to remove the JotForm branding?

  • biomed
    Asked on April 28, 2017 at 11:09 AM

    A JotForm button now appears below our promotional code message when it wasn't there before.  Why is this and how can I remove it from our form?  We paid for this and I don't want another promotion interfering with our marketing.

    http://www.mediwhitepro.com/special-offer/

    Tom Loesch

    800.231.7157x202

    Jotform Thread 1131177 Screenshot
  • Nik_C
    Replied on April 28, 2017 at 11:54 AM

    Please follow the below to remove the JotForm branding:

    1) Login to your JotForm account,

    2) Go to Settings page: https://support.jotform.com/myaccount/settings

    3) Uncheck "Show Powered by JotForm on my forms":

    How to remove the JotForm branding? Image 1 Screenshot 20

    Let us know if you have any further questions.

    Thank you!

  • lbjform
    Replied on July 6, 2017 at 12:27 PM

    It doesn't work. It asked me to upgrade. Any bugs there?

  • David JotForm Support
    Replied on July 6, 2017 at 1:45 PM

    The branding is automatically removed with a subscription of Bronze or higher.  Free accounts cannot remove the branding.