What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is auto suspended

    Asked by Jacky  on April 28, 2017 at 11:37 AM

    Probably I have a Password field in my form.  Can you reactivate my account by removing the Password field?  Thanks!

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    JotForm Support

    Answered by ktyaguirre on April 28, 2017 at 11:42 AM

    Thank you for contacting us!

    We have removed the field that contained the password.

    Your account is active and your form is cleansed so you can continue working on it.

    If you have any other question feel free to contact us.


    Thank you