- JulieLabrosseAsked on April 28, 2017 at 11:41 AM
this is the form where the problem occured:
NEW EN - Carte cadeau | Au Premier Coiffure Spa
Peggy Shapera bought a gift card of 75$ and we didnt receive the email notification at : firstname.lastname@example.org
but we did receive the paypal payement
before we were able to receive the notification AND the paypal payement and we changed notingPage URL:
- SvenAnswered on April 28, 2017 at 12:16 PM
your email address (email@example.com) was in our bounce list, this happens for several reasons, usually due to your mail service provider rejecting emails due to suspected spam.
I have removed the email from the bounce list so you should be able to receive emails without problems now.
For future reference, you can check and remove yourself from the bounce list, please follow this guide:
Also, please refer to the think below for tips on how to prevent this issue from happening in the future: