Lost uploaded documents

  • Profile Image
    GracePower
    Asked on April 28, 2017 at 12:12 PM

    Hi there,

    I am currently using a jot form to collect documents which are being uploaded by people who are completing the form. I have just noticed that the integration with google drive seems to have failed. I have reset the integration so that it is working again but I am now missing uploaded documents from about 30 people who have already completed the form. Is there anywhere else that these documents would be stored and if so where can I find them?

    Thanks,

    Dan

  • Profile Image
    Nik_C
    Answered on April 28, 2017 at 01:15 PM

    If you can give us the Form ID we can have a closer look, but all submissions together with uploaded documents you should see in Submissions section and in your email if you set the Notifier before.

    If you still have any questions please let us know, we'll be glad to help.

    Thank you!