Unable to log in to my account

  • Profile Image
    Sharon Rachel 
    Asked on April 28, 2017 at 01:04 PM

    I am unable to log in to my account.  The email address associated with the account is integratedcare@msm.edu.  I have logged in several times this week, and when I logged in a text box came up saying that the email was on a bounce list.  I tried the password reset feature, but now it says that the email is not associated with a JotForm account.  Please call me at (404) 756-5044.

  • Profile Image
    Answered on April 28, 2017 at 01:46 PM

    I have checked using the form you shared and found the account, the email address is indeed different: i********d.c**e@msm.edu

    It was also in our bounce list, but I have already removed it so you can reset your password now. 

    Hope this helps.