What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PayPal: Ability to add item ID to products.

    Asked by Jodi Manning  on April 28, 2017 at 01:11 PM

    I use Pay Pal to collect entry fees for my events.  My events overlap, therefore when I pull up a Pay Pal report, I can't distinguish between the events. Pay Pal has a column that used to work with another company I used for registration collection.  The column is called Item ID.  I can't find in Jot Forms where I can insert information to distinguish one event from another where the information is transferred to the Pay Pal reports. 


    Thank you for your help. 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 28, 2017 at 01:58 PM

    This is not currently possible, you could not add an item ID to products through the PayPal integration. 

    I'm forwarding this thread to our second level as feature request, although we cannot provide an ETA or ensure this will be implemented, we  will let you know as soon as we receive any update about it.