Please reactivated my suspended account

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    Jillian 
    Asked on April 28, 2017 at 01:20 PM

    I looked over the forum and think it may be because I have a credit card area? But these are my client intake forms and I need access to my forms ASAP!!!

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    Welvin
    Answered on April 28, 2017 at 02:08 PM

    We do not allow forms to collect a credit card information using our basic input fields. We consider this as phishing which is against our Terms of Use. You can check our terms here: http://www.jotform.com/terms/

    We can reactivate your account, but we have to take down the fields and you have to agree that you won't add the forms again. Please reply to this thread for your confirmation. 

    For collecting a payment at a later date, you can use our payment integrations such as Paypal and enable authorization. 

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization