What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I being blocked.

    Asked by silviarodz on July 11, 2012 at 05:43 PM

    My public ip is and I am getting access denied from your server. What can I do to get unblocked?

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    Answered by gori-mathew on July 11, 2012 at 05:51 PM


    Your account is being  auto-suspended due being suspected for phishing. I have checked your forms and there are forms (Mailing List and Credit Card Form) that is used to capture email address and password , the credit card form collects secret PIN details of users. Please note that we don't support membership features hence do not allow login forms. This is against our terms of service.

    I am sorry but  we cannot re-activate your account. However, you could open a new free account and as long as you don't make another login form, it will remain ok