Issue with Form Tabs widget - not showing appropriate tab/page selection when embedded

  • capstack
    Asked on April 28, 2017 at 3:09 PM

    When I embed the script onto a web page and begin filling out pages on the form then clicking next, the form tabs don't show the appropriate page. The bug seems to usually cause each subsequent page to display "selected tab" of the previous page. Any idea how this can be resolved?

  • Kiran Support Team Lead
    Replied on April 28, 2017 at 3:49 PM

    As we check the form using the direct link, the tabs are displaying correctly. Could you provide us with the web page URL where the form is embedded so that we can take a look and provide you with necessary assistance? Generally, this might happen when there is a conflict with the scripts on the web page. You may try embedding the form using the iframe embed method. You may get the iframe embed code of your JotForm by following the steps provided in the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please get back to us if you need any further assistance. We will be happy to help. 

  • capstack
    Replied on April 29, 2017 at 9:54 AM

    Thanks Kiran. I was actually able to fix it by embedding it as an IFRAME.