What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form embedded on the website is not working

    Asked by planethoops on April 28, 2017 at 05:06 PM

    i have used the form and we have uploaded on our website and its not working.

    Page URL:
    http://www.planethoop.com/home.html#form

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    JotForm Support

    Answered by Kiran on April 28, 2017 at 05:36 PM

    I have tried submitting your JotForm on the web page and was able to see that the Thank you message is displayed correctly.

    Could you let us know if there is any issue when the payment option is selected and if there is any error message displayed? 

    Thanks!