What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form's are disabled?

    Asked by maxinm on April 28, 2017 at 05:32 PM

     

     

     

     

    I need help. When i send the forms i get this error. What's happening?

     

    The last time was working OK but now isn't working.

     

    Please help me.

     

    The forms with problems are this:

     

    https://form.jotformz.com/62332184680656

    https://form.jotformz.com/71175653059662

     

    Page URL:
    www.maxisproductions.net

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kiran on April 28, 2017 at 05:49 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused.