My email keeps getting put on the bounce back list and I am not receiving notifications of new forms submitted.

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    kmolen
    Asked on April 28, 2017 at 07:09 PM

    I have changed this "bounce back" issue 4 times in the past 4 days. I need to know when new registrations come in for our dance studio. How do I keep our studio email address from going back on the "bounce back" list?

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    jonathan
    Answered on April 28, 2017 at 07:46 PM

    You can also remove and prevent the email from getting into the bounce list.

    Please refer to our user guide: How-to-Prevent-Email-Bouncing-Related-Issues

    It is possible your form email Notifier settings was causing the issue. Please try following the instructions on the user guide:

    Let us know if you need further assisstance and if issue persist.