What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form email was received without info filled out.

    Asked by nlaboxing on April 28, 2017 at 07:19 PM



    We received a form that was not filled out completely, but the questions that need answers before it can be sent were sent anyway. I checked the website and the website as I created, everything seemed in place so we are a little baffled by how it got sent.

    Basically the person filling out this form has to enter all the info for the first 6 boxers before it be sent but we got an email with the information not completely filled out.

    The screen shot shows the form that was sent with just partial information filled in.

    Let us know if you see anything odd or if it is on our end, thank you very much!

    Page URL:

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    JotForm Support

    Answered by jonathan on April 28, 2017 at 08:03 PM

    Can you please try first adding a new Notification Email on your form  https://www.jotform.us/form/70594277806163


    The test submit your form to check if all data/info in the form were included in the Email.

    Let us know if issue persist.