What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bounce list

    Asked by lyc1938 on April 29, 2017 at 01:14 AM

    my email lyc1938@live.com 

    username : lyc1938

    why my email always in the bounce list,its cause i always cant receive email,i need everyday remove from the bounce list,plz fix it,its very troublesome

    Page URL:

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    JotForm Support

    Answered by BJoanna on April 29, 2017 at 02:05 AM

    This is a duplicate thread. Please see an answer I provided you on your other thread:


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    Answered by graeme.bell on May 02, 2017 at 05:55 AM

    The link https://www.jotform.com/answers/1131734  doesn't seem to work.

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    JotForm Support

    Answered by Jim_R on May 02, 2017 at 06:04 AM

    @graeme.bell - The thread provided by my colleague will not work for you because it's a Private thread meant for the OP of this thread, lyc1938.

    If you need some help with emails, we kindly request you to post your own thread. Just click this link to create one and be as detailed as possible on your first post so we can better assist you.