What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my profile not upgraded to Bronze?

    Asked by SintijaZirina on April 29, 2017 at 06:01 AM

    I  payed for upgrade  Yesterday but it did not upgraded to bronze level. And why form shows "over quota" if it is 135/150? 

    I need to receive payed service immediatlley!!

  • Profile Image
    JotForm Support

    Answered by Nik_C on April 29, 2017 at 12:34 PM

    We're sorry for this inconvenience, I set your account to Bronze now, the account is active and on good standings. 

    Let us know if you have any further questions.

    Thank you!