What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has been disabled and I'm getting form not found

    Asked by andy15james on April 29, 2017 at 07:04 AM

    https://eu.jotform.com/build/70973839034363/publish#preview, i dont know why, please can you help. Thanks, Andy

    Page URL:
    https://eu.jotform.com/build/70973839034363/publish#preview

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    JotForm Support

    Answered by AIDAN on April 29, 2017 at 07:11 AM

    Upon inspection of your account I found that it got autosuspended because you named your second form "password" and collecting passwords violates our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms of use and grant us permission to remove the offending form, we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.