What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why unsharing the form template is not working?

    Asked by pavani93 on April 29, 2017 at 08:07 AM

    The problem is not because of internet connectivity as I am able to access other pages. Even the forms on Jotform are being accessible, except that I'm unable to unshare one form in particular. 

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    JotForm Support

    Answered by Nik_C on April 29, 2017 at 01:25 PM

    I just tested sharing and unsharing the form and it worked fine. Could you please try Clearing the Browser's cache and then unsharing the form?

    If the issue persists please let us know.

    Thank you!