What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do you count Form Views?

    Asked by kingsvillefolk on April 29, 2017 at 11:02 AM

    i havent posted my form yet and it says its been visited 4 times already? Am I charged when i look at my own form while working on it?

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    JotForm Support

    Answered by Jim_R on April 29, 2017 at 02:43 PM

    The short answer is - No, your own Form Views wouldn't be counted towards your Form Views Limit. Here's a snippet from the guide I'm linking below:

    Will views from Preview count as form views?

    No. The Preview will not be counted against your form views. It will also not count it if the form is viewed by yourself while you are logged in - even if the form is embedded on your website.

    This means that form views only count if someone else views the form. The same applies if you are not logged into the system while checking it.

    Complete guide: Form-View-Limits-What-is-it-all-about

    There's a chance you viewed your form while you're not logged in to your JotForm account (e.g. on a different device, browser, etc.) For as long as you're viewing your form while you're logged in to JotForm, that wouldn't be counted towards your limit.

    Also, all monthly limits, that includes the monthly Form Views limit, reset back to zero on the 1st day of each month, which is just around the corner. So, there's nothing to worry about. 😊

    Related guide: Understanding-Your-Account-Usage-Limits