maximum submission

  • zuljackson
    Asked on April 29, 2017 at 1:16 PM

    hello,

     

    i'm signed up as free user. what happen if our submission more than 100 but the submission reach limit (100) ? can we still get the form of that people 101 or greater ? 

  • Aurora JotForm Support
    Replied on April 29, 2017 at 3:38 PM

    Hello,

    When the 80% of the submissions limits is reached we send you an email notification to make you aware that account is close to reaches the maximum allowable limit. When 100 submissions is reached forms should get disabled and blocked from continuing receiving submissions. At that point, if you want to enable forms, you might consider to upgrade the account to a paid plan or to wait until the first day of the next month when counter is reset.

    If you have additional questions, please let us know.

    Regards.