What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    maximum submission

    Asked by zuljackson on April 29, 2017 at 01:16 PM

    hello,

     

    i'm signed up as free user. what happen if our submission more than 100 but the submission reach limit (100) ? can we still get the form of that people 101 or greater ? 

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    JotForm Support

    Answered by Aury on April 29, 2017 at 03:38 PM

    Hello,

    When the 80% of the submissions limits is reached we send you an email notification to make you aware that account is close to reaches the maximum allowable limit. When 100 submissions is reached forms should get disabled and blocked from continuing receiving submissions. At that point, if you want to enable forms, you might consider to upgrade the account to a paid plan or to wait until the first day of the next month when counter is reset.

    If you have additional questions, please let us know.

    Regards.