How can I get this form to work!?

  • Karen Burky
    Asked on April 29, 2017 at 1:23 PM

    https://form.jotformpro.com/60804866747972.

    This form is not working!!!!

    I get to the payment summary, and it just says "please wait".

     

    It won't let me proceed to pay.

    Really irritating.

    Thanks,

    Karen

  • Nik_C
    Replied on April 29, 2017 at 4:59 PM

    I tested your form and I was able to replicate the problem, but I'm still looking into the cause of it. Since page break and Preview before submit widget shouldn't work like that.

    Please allow me some time to test this problem more and I'll get back to you once I found the solution.

    Thank you!

  • Nik_C
    Replied on April 30, 2017 at 4:10 AM

    Thank you for your patience.

    I added one collapse field to the form right before the submit button and Preview widget:

    How can I get this form to work!? Image 1 Screenshot 40

    And made it open and hidden:

    How can I get this form to work!? Image 2 Screenshot 51

    And it worked as expected:

    How can I get this form to work!? Image 3 Screenshot 62

    You can check my cloned form as well:

    https://form.jotformpro.com/71186476202960

    Let us know how it worked.

    Thank you!

  • Karen Burky
    Replied on May 1, 2017 at 11:43 PM
    Hi Nik,
    Thank you for the fix. I as able to use the form successfully.
    Good job!
    Karen
    ...