What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I switch back to the old jotform program?

    Asked by WorkforceCB on April 29, 2017 at 05:22 PM
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    JotForm Support

    Answered by BDAVID on April 29, 2017 at 10:11 PM

    Your account is already under a grandfathered pricing plan. You Economy plan is equivalent to the current Silver plan. If you cancel it, and decide to upgrade your account again, unfortunately, it will not be possible to do it through the old pricing plan. You will only be able to upgrade to any of our current pricing plans(Bronze, Silver or Gold).

    Let us know if you have more questions.