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jmpfefferAsked on April 29, 2017 at 6:33 PM
Hi!
I have put all of my forms in archive and even have deleted a couple of forms but my submissions have only lowered about 20 when I got rid of at least 150 submissions by deleting them. How do I get my submission lowered? I have put forms that have 100 submission in trash and have deleted them but my submission are not any lower!!!
Page URL: https://www.jotform.com/myforms -
Welvin Support Team LeadReplied on April 29, 2017 at 11:14 PM
Archiving the form won't restore the total submissions. You have to delete the form or the submissions in the form to free it up. Also, when you delete a form, you need to purge it from your trash folder.
You have two forms in your trash folder with a total of 117 submissions. Plus, two forms in your archive folder with a total of 231 submissions.
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jmpfefferReplied on April 3, 2018 at 12:35 PM
Thanks!