How to lower submission total?

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    Asked on April 29, 2017 at 06:33 PM


    I have put all of my forms in archive and even have deleted a couple of forms but my submissions have only lowered about 20 when I got rid of at least 150 submissions by deleting them.  How do I get my submission lowered? I have put forms that have 100 submission in trash and have deleted them but my submission are not any lower!!!


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    Answered on April 29, 2017 at 11:14 PM

    Archiving the form won't restore the total submissions. You have to delete the form or the submissions in the form to free it up. Also, when you delete a form, you need to purge it from your trash folder. 

    You have two forms in your trash folder with a total of 117 submissions. Plus, two forms in your archive folder with a total of 231 submissions.