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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Inventory widget: Displaying 'We cannot complete your request' error

    Asked by churchcamp on April 30, 2017 at 01:31 AM

    Hi,

     

    We are in the midst of registration and now the inventory widget is giving us issues. Previously we found 3 records with no rooms selected and i have deleted these entries. 

     

    Now, the inventory widget is having the error again. The details of error after i click CTRL+SHIFT+J, i get this" Failed to load resource: the server responded with a status of 500 (Internal Server Error)"

     

    Please help to check asap.

     

    Thanks.

    Page URL:
    https://form.jotform.me/70463027438455

  • Profile Image
    JotForm Support

    Answered by Nik_C on April 30, 2017 at 05:05 AM

    I checked your form and I saw the problem. So I forwarded this thread to our backend team for further investigation.

    We will get back to your once we resolve the issue.

    Thank you!

     

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    Answered by churchcamp on May 03, 2017 at 12:23 AM

    Is there any update on when this can be resolved? Or would you suggest for me to recreate the item which will affect all the existing submissions? 

    Thanks.

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    JotForm Support

    Answered by Nik_C on May 03, 2017 at 03:14 AM

    Unfortunately, we don't have an update at this time.

    I will follow up with the developer assigned for a possible follow up as well as for the question you had.

    Thank you!

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    Answered by alp_deniz on May 08, 2017 at 04:18 AM

    Hello,

    The issue has been recently fixed.

    Thank you very much for your understanding.

    Kind regards