Form submission not working

  • Profile Image
    Asked on April 30, 2017 at 10:43 AM



    I have the following form on Jotform:

    This evening multiple users have been reporting that they are unable to submit the form.

    When I check, I observe that on hitting Submit, the form displays a "Please Wait" message but does not get submitted.

    Please help because there are multiple reports stuck due to this issue.



  • Profile Image
    Answered on April 30, 2017 at 01:35 PM

    I just tested your form, and it was submitted without a problem, the only thing I noticed is that the submit button is labeled as "Preview", and that may confuse the users:

    If you want to change the submit button label, here is how:

    Let us know if you need more help, we will be glad to assist you.