- garciablancosAsked on April 30, 2017 at 05:36 PM
We have had a bad experience working witht your tool (issue with response email not solved by your support service) and we have decided to delete our account and block further payments of our Bronze Account.
Asociación Española contra la Meningitis
- JotForm SupportBDAVIDAnswered on April 30, 2017 at 06:37 PM
We apologize for the inconvenience. I see you have already cancelled your subscription. So, no more payments will be made. Your account has been deleted now as per your request.
- JotForm SupportBDAVIDAnswered on April 30, 2017 at 06:45 PM
Also, I have forwarded a refund request to our billing team. So, your last payment will be refunded within 5 to 7 business days.