What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating in preview

    Asked by pdclubgi on May 01, 2017 at 12:31 AM

    I've created a form and deleted the logo that was at the top of the form - but it's still displaying when I preview the form whether its via the preview slider or by itself in a browser tab or embedded in my website.

    Page URL:

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    JotForm Support

    Answered by liyam on May 01, 2017 at 01:00 AM

    I just restarted your form's cache. Can you clear your browser's cache on your end so to ensure that what will load on your form is a fresh one?

    Please let us know if the problem persists.


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    Answered by pdclubgi on May 01, 2017 at 01:10 AM

    That did it!  Thank you!