What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Reset Limit on 1st of month

    Asked by starboardpress on May 01, 2017 at 07:44 AM

    We received an email that we'd hit the monthly limit of submissions today, May 1, at 12:55:43 AM. However, shouldn't they have reset today per the message you wrote above? Was this a time zone error?

    The email said submissions would be disabled at 12 PM today, but again it's May 1.

  • Profile Image

    Answered by Ian on May 01, 2017 at 07:48 AM

    I checked you account nad found that the limit has been reset already

    Let us know if yare still facing any issue.