What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are disabled?

    Asked by Ufonaticos on May 01, 2017 at 07:57 AM

    I can't open my forms 'cause are disable, can someone make it able?

    Page URL:

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    JotForm Support

    Answered by Nik_C on May 01, 2017 at 08:18 AM

    I checked your account and it was auto suspended by our anti-phishing system, but I reviewed your form and confirmed that it is not used for phishing activities so I re-activated your account.

    We're sorry for the inconvenience.

    Let us know if you have any further questions.

    Thank you!

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    Answered by mongaakshay on May 01, 2017 at 08:46 AM


    In case an account is suspended, does the data also gets lost ? or everything goes into a freeze state ?

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    JotForm Support

    Answered by Nik_C on May 01, 2017 at 08:51 AM

    Nothing is deleted, everything is as it is, you just can not use the forms and nobody can submit anything through them.

    If you have any further questions please let us know.

    Thank you!