What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Response Email

    Asked by formsonline on May 01, 2017 at 09:14 AM

    Can you override an autoresponse email that is sent upon submission of a form? Specifically I don't want the form email sent.

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    Answered by Sven on May 01, 2017 at 09:29 AM

    You can disable the autoresponder or delete it, that will stop the from from sending autoresponders upon submissions. 

     

    To delete an autoresponder, click on SETTINGS then select EMAILS, find the the autoresponder you'd like to delete, and click on the bin icon.

     

    Thank you.