What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Login Failed - Auto Suspended

    Asked by Moheb on May 01, 2017 at 09:51 AM

    kindly check if there's a technical issue for my login, everytime am trying to login, it gives me an error that am auto suspended & i cannot log to my account , & i have to reset my password to way around to login . 

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    JotForm Support

    Answered by ktyaguirre on May 01, 2017 at 10:37 AM

    Thank you for contacting us!

    We reviewed your account, and no your account is active. You can continue using your account and start designing your forms!

    Feel free to contact us if any further issue arises.

     

    Thank you

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    Answered by Hans van der Werf  on June 02, 2017 at 08:07 AM

    kindly check if there's a technical issue for my login, everytime am trying to login, it gives me an error that am auto suspended & i cannot log to my account , & i have to reset my password to way around to login . 
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    JotForm Support

    Answered by candy on June 02, 2017 at 08:52 AM

    Dear @Hans van der Werf, 

    Please find your answer at the following URL: https://www.jotform.com/answers/1161457 

    Thanks.