What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to pay BlueSnap for a subscription using a Purchase Order

    Asked by NEOAnchorCollab on May 01, 2017 at 10:27 AM

    Receiving the following message on a BlueSnap window:

    "The order page you are trying to reach is currently unavailable. Please go back to the originating website or contact his webmaster for help."

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    JotForm Support

    Answered by John_Benson on May 01, 2017 at 11:54 AM

    May I ask if you are planning to integrate the form to Bluesnap as a payment gateway?

    If you're trying to subscribe to JotForm using Purchase Order, please follow this complete guide here: How-to-Upgrade-and-Pay-by-Purchase-Order

    We do accept Purchase Order but it is only available for yearly and bi-yearly plans. Also, keep in mind that it takes 15 to 30 days for approval. Here's the guide on: 

    If you have any other questions or concerns, please contact us again. Thank you.